Industry, Real Estate

The IT side of an industry AUSTRAC is now watching.

Sales, property management and settlements run on email, portals and trust. New AML/CTF obligations are landing on real estate, and the technology behind your compliance has to be ready before the regulator asks.

We set up the systems your AML/CTF obligations rest on, and defend the inbox where settlement fraud starts.

What you tend to deal with

The headaches we hear about most.

AML/CTF obligations arriving from AUSTRAC

Real estate is coming under the AML/CTF regime, which means customer identification, staff training you can evidence, and records a regulator can inspect. Most agencies have none of the technology that sits underneath those duties.

Settlement and deposit redirection fraud

A spoofed email changing the deposit account mid-settlement is the classic real estate attack, and the sums are life-changing for the buyer. Email security has to catch it before a distracted agent does.

Identity documents on file everywhere

Licences, passports and financial pre-approvals end up in inboxes and shared drives. That is exactly the data attackers resell, and exactly what privacy law expects you to hold properly.

A business that lives in portals and CRMs

Listings, property management and trust accounting run through cloud platforms all day. When access breaks or an account is compromised, rent runs, open homes and settlements all feel it the same week.

How we fit in

Built around how real estate agencies actually run.

AML/CTF readiness, built in Microsoft 365

An AML training module rolled out through Microsoft 365, a training register with automated reminders, and the records kept where an auditor can be shown them. The IT side of the obligation, stood up before the deadline lands.

Secure document management for identity records

Identity documents and contracts moved out of inboxes into a configured document system with retention, encryption and access rules, so client identity data is held the way the obligation expects.

Access control reviews across the agency

Who can see the trust ledger, who can change a bank detail, which former staff still have logins. We review and lock down access, with multi-factor everywhere and the evidence documented.

Huntress detection and hardened email

24/7 managed detection on every machine and layered email security tuned for payment redirection, so the settlement-week email that changes an account number gets caught, not actioned.

From the field. We help agencies walk into the AML/CTF era with the training register, document controls and access evidence already in place, instead of scrambling after the first AUSTRAC letter.
Common questions

Good to know.

Got questions? Ask us

On the technology side: staff trained with a register that proves it, client identification documents stored securely with proper retention, and access to sensitive records controlled and reviewable. We build all of that in Microsoft 365. Your compliance adviser handles the legal program itself; we make the systems back it up.

We defend the channel they come through: hardened Microsoft 365, layered email filtering, locked-down mailbox rules and multi-factor on every account, plus clear staff process for any bank-detail change. No provider can promise zero risk; we make your agency a hard target instead of an easy one.

Yes. We standardise the setup across offices so every site meets the same bar, and remote-first support means a second office in another suburb, or another state, is not a second IT problem.

The layer underneath: the identities and access into those platforms, the devices they are used from, the email that connects them, and the backup of the data around them. That layer is where agencies actually get breached.

Free security check

A real review by a real consultant.
No charge, no pitch.

One of our consultants goes over your current Microsoft 365 setup, then walks you through exactly what we found. You keep the report whether or not we end up working together.