Backups that are tested. Recovery that is rehearsed.
We back up your systems automatically and then actually test the restores. When something goes wrong, ransomware, hardware failure or a deleted folder, you are running again the same day, not stuck a week behind a vendor's queue.
A backup you have never restored is just a hope. We rehearse the recovery so the first real restore is never the first time we have done it.
- Under 10 minute average first response
- 90% solved on the first call
- Named technician who knows your environment
- Fixed-price scope after discovery
Everything that comes with backup and disaster recovery.
Automated, immutable backups
On endpoints, on Microsoft 365, on file servers and on the line-of-business apps your business runs on. Encrypted, off-site and immutable, so even ransomware that reaches your network cannot quietly corrupt the copies.
Manual restore testing
Backups that have never been restored are not backups. We pull data back on a regular schedule and confirm it actually works, so the day you need it for real is not the day you discover it was broken.
Disaster recovery planning
A written plan covering ransomware, hardware failure, accidental deletion and the rare worst case. It sets your recovery targets and spells out the order things come back, so recovery is a procedure, not a panic.
Tied into the security stack
Recovery is wired into the Huntress incident response, not a separate vendor call at 2am. When an incident hits, containing it and restoring from clean copies happen as one coordinated move.
Runbooks your team can follow
Plain-English steps for the first half hour of an incident: who calls who, what gets switched off, what evidence to preserve. Your people know what to do even if we are not on the line yet.
Annual table-top exercise
Once a year we walk your leadership through a simulated outage. It feels dull, right up until the day it is the most useful hour you have ever spent.
How recovery becomes a procedure, not a panic.
- 01
Map what matters
We work out which systems and data the business cannot run without, and set clear recovery targets: how fast you need to be back, and how much data you can afford to lose.
- 02
Protect with immutable copies
Automated, encrypted, off-site backups across endpoints, Microsoft 365, file servers and line-of-business apps, written so even ransomware with admin rights cannot alter or delete them.
- 03
Test the restores
We pull data back on a regular schedule and confirm it actually works, so the first real restore is never the first time we have done it.
- 04
Rehearse the recovery
A written disaster recovery plan, runbooks your team can follow in the first half hour, and an annual table-top walkthrough with your leadership.
The outcome, not just the activity.
- You are back up and running the same day, not a week later.
- Restores that are proven to work, because we test them before you ever need them.
- Backup copies ransomware cannot reach, encrypt or delete.
- A leadership team that knows its part in an outage, not just the IT crew.
- Recovery and security working as one response, not two vendors pointing at each other.
- Clear recovery targets you can promise clients and insurers and actually meet.
A protected copy, a tested restore
The kit behind the service.
When did you last test a restore?
If the honest answer is never, that is worth knowing now rather than mid-incident. Our free security check covers how recoverable you really are.
Not in the way you need. Microsoft keeps the platform running, but recovering your data after a deletion, a mistake or an attack is your responsibility, and the retention windows are short. We back Microsoft 365 up properly so a deleted mailbox or SharePoint site is recoverable months later.
It means your critical systems and data are restored and your people are working again within the same business day for the common scenarios. We set the exact recovery targets with you during planning, based on what your business can and cannot tolerate being without.
The copies are immutable and off-site, which means once written they cannot be altered or deleted within their retention period, even by an attacker who reaches your network with stolen admin rights. That is the difference between a backup that survives an attack and one that gets encrypted alongside everything else.
Because recovery fails on the human side as often as the technical side: nobody knows who decides, what to switch off, or who to call first. The annual walkthrough turns a written plan into muscle memory, so a real incident is calm and ordered instead of chaotic.
Recovery Time Objective is how long you can be down before it really hurts; Recovery Point Objective is how much recent data you can afford to lose. We set both with you up front, then design the backup schedule and recovery plan to actually meet them, so same-day recovery is a target we can prove rather than a hope.
Yes. Immutable off-site copies mean that even if ransomware encrypts your live systems, the clean backups survive untouched. And because recovery is wired into the Huntress incident response, containing the attack and restoring from clean copies happen as one coordinated move.
On the ground across Norwest, the Hills District, Rouse Hill, Windsor and Parramatta.
A real review by a real consultant.
No charge, no pitch.
One of our consultants goes over your current Microsoft 365 setup, then walks you through exactly what we found. You keep the report whether or not we end up working together.